-love people, pilates and making things happen?

Growth & Member Experience Manager

We’re looking for a warm, confident and motivated Growth & Member Experience Manager to join the North Fremantle Pilates team.

We’re a high-energy, strength-focused studio with an incredible community at the centre of everything we do. This isn’t a pushy sales role, it’s about connecting with people, understanding what they want to achieve and helping them take the next step.

You’ll welcome new clients, support them through their first few weeks and guide them towards the membership that best fits their goals. You’ll play an important part in helping our members stay consistent, get stronger and feel genuinely supported along the way.

About the Role

  • Part-time, approximately 10 hours per week

  • Opportunity to grow into a full-time role as the studio expands

  • Welcome and connect with new clients

  • Learn about their goals and recommend the right membership

  • Follow up with clients throughout their first few weeks

  • Help members build consistency and get the most from their Pilates

  • Work with clear systems, reporting, training and ongoing support

You’ll Be Great at This If You

  • Genuinely love talking to and connecting with people

  • Are confident starting conversations instead of waiting to be asked

  • Understand that a thoughtful follow-up may take more than one message

  • Are organised, proactive and comfortable working towards goals

  • Bring positive energy and care deeply about the client experience

  • Feel motivated by seeing members stay, progress and get stronger

Why You’ll Love Working With Us

  • A fun, supportive team that genuinely has your back

  • An amazing community that makes coming to work feel good

  • Opportunities to learn, grow and build your career

  • Meaningful work that positively impacts our clients’ lives

  • A beautiful, brand-new studio

  • Flexible hours that support a healthy work–life balance

  • Unlimited free Pilates

Our team is uplifting, welcoming and, most importantly, fun. If that sounds like you, we’d love to hear from you.

Send your résumé and a little about yourself below.