-love people, pilates and making things happen?
Growth & Member Experience Manager
We’re looking for a warm, confident and motivated Growth & Member Experience Manager to join the North Fremantle Pilates team.
We’re a high-energy, strength-focused studio with an incredible community at the centre of everything we do. This isn’t a pushy sales role, it’s about connecting with people, understanding what they want to achieve and helping them take the next step.
You’ll welcome new clients, support them through their first few weeks and guide them towards the membership that best fits their goals. You’ll play an important part in helping our members stay consistent, get stronger and feel genuinely supported along the way.
About the Role
Part-time, approximately 10 hours per week
Opportunity to grow into a full-time role as the studio expands
Welcome and connect with new clients
Learn about their goals and recommend the right membership
Follow up with clients throughout their first few weeks
Help members build consistency and get the most from their Pilates
Work with clear systems, reporting, training and ongoing support
You’ll Be Great at This If You
Genuinely love talking to and connecting with people
Are confident starting conversations instead of waiting to be asked
Understand that a thoughtful follow-up may take more than one message
Are organised, proactive and comfortable working towards goals
Bring positive energy and care deeply about the client experience
Feel motivated by seeing members stay, progress and get stronger
Why You’ll Love Working With Us
A fun, supportive team that genuinely has your back
An amazing community that makes coming to work feel good
Opportunities to learn, grow and build your career
Meaningful work that positively impacts our clients’ lives
A beautiful, brand-new studio
Flexible hours that support a healthy work–life balance
Unlimited free Pilates
Our team is uplifting, welcoming and, most importantly, fun. If that sounds like you, we’d love to hear from you.
Send your résumé and a little about yourself below.